FAQ’s
Learn more about auto detailing and how it can benefit your vehicle with our frequently asked questions section. We’ve compiled some of the most common questions our customers ask us about the auto detailing process, so you can have a better understanding of what it entails and how it can help maintain the value and appearance of your car. If you don’t find the answer you’re looking for, don’t hesitate to contact us and our team will be happy to assist you.
what areas do you serve?
Tilicare Mobile Auto Detailing is currently serving Virginia, Washington D.C, and some areas in Maryland. If you want know if we serve your area please feel free to contact us.
Do I have to make an appointment?
Given the current work volume, appointments are required, if you want to check our available days please visit book.tilicare.com or download our app for iPhone and Android devices.
How much do you charge to detail my vehicle?
We set our prices based on the size of the vehicle. Please visit book.tilicare.com and enter your address to be sure we do serve your area, after that, select your vehicle type and you will be able to check our prices for each service.
Do I have to be present for the entire detail or only when you are finished?
It is entirely up to you. Often, it benefits our customers to be present to show in-person demonstrations and examples of defects or issues with your vehicle. But if you want to do other tasks, we can detail your car contactless!
Can I get my car detailed at my place of work?
If it’s okay with your office parking lot and there is adequate room to work, then there is no issue having us detail at your job. Just make sure it’s allowed!
Do you accept cards?
Yes, we do accept all major credit/debit cards. Other methods of payment we accept are Zelle, Cash App, Cash, and AfterPay (if you want to split the total amount into four interest-free payments)
How long does it take to clean my car?
There are several factors involved like the size, service package, and condition of the vehicle. On average, a full interior detail service will take 2 hours.
Are you able to remove every stain?
We will certainly try! Some stains will not completely come out. However, we have yet been able to encounter a stain that we could not minimize to some degree. We have an intensive cleaning process that will surprise you!
Is there a mobile fee?
No. We do not charge a mobile fee if you are within our immediate service area. The only contingency depending on distance (outside of the service area) is that we may require a higher dollar service depending on how far you are from us.
Will my car smell like chemicals once you’re done?
Never. There will be zero traces of any smell other than a clean car. The products we use are not only safe for your vehicle but safe for our detailers to use on a daily basis.
Pricing & services
Check our services, from mobile auto detailing to ceramic coating. Always offering our community a fair and affordable price.
Book Appointment
Let’s book a detail with Tilicare Mobile Auto Detailing. We come to you. First responders and veterans get 10% OFF.